1.Beware of labeling or pigeonholing the other person, assuming they are automatically going to agree or disagree with you because they are a certain age, dressed in a certain way, come from a particular region or class, or hold a particular job.
2.Acknowledge the limits of your knowledge. People will see you as more trustworthy if you admit you don’t know everything and will feel more willing to share their perspectives, which are also based on partial information. We all must make decisions in political life without knowing the whole story; if we put our knowledge and ideas together we create a more complete picture.
3.Find common ground before examining differences. If you begin by ascertaining areas of agreement (e.g. “Nuclear war is possible” or “We need clean air and water for our children”), both parties can trust each other more and proceed to see where their views diverge. Then offering the information that has led to your view can fill a gap in the other’s knowledge, and lead to reappraisal of old assumptions…
4.Share feelings as well as facts. Facts are debatable; feelings are not. Feelings are ‘givens’; we can report them with varying degrees of accuracy and honesty, but they are not debatable. Sharing your feelings invites other people to share theirs as well, moving the conversation away from argument and towards mutual listening.
5.Share your personal experience. The facts and figures we cite take on more reality for people when we describe what led us to the views we hold. Personal experience, like feelings, is not open to debate.
6.Trust the other person’s ability to learn and change over time. Even if the person seems entrenched in a contrary position, change may be stirring within. And you may never know if change has occurred as a result of you discussion or what other input the person may receive from other to add to yours….
7.See yourself and the other within the larger context: your shared humanity, the stresses of the Industrial Growth Society, the long uneven journey to sustainable civilization. This breeds patience and goodwill.
8.Remember to hold the other person with compassion, even when you seem to find no common ground. You can ‘agree to disagree’ with goodwill and mutual respect. We can never know what suffering and hardship might underlie another’s seemingly intractable position.
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